Terms of Service
1. Introduction
Welcome to Music Grove Yardy. These terms govern access to and use of our Professional Development Courses, digital content, and physical goods.
2. Registration and Enrollment
By enrolling in courses or purchasing products, you agree to provide accurate information and comply with these terms. All enrollments and purchases are final upon confirmation.
3. Professional Development Courses
Our courses are live training sessions designed to enhance musical skills. Enrollment is confirmed once payment is processed. Course schedules and materials are provided in advance.
3.1 Course Adjustments and Cancellations
If a course is canceled by Music Grove Yardy, you will receive a full refund to the original payment method within ten business days. If you need to change your enrollment date, you may transfer to a future session up to 14 days before the original start date at no extra cost.
You may cancel enrollment and request a refund within seven days of registration, provided the course has not begun. Once the course has started, all enrollments are non-refundable due to resource allocation and instructor commitments.
4. Digital Content
Digital products include eBooks, recorded webinars, and downloadable resources. These files are available immediately after purchase.
All sales of digital content are final and non-refundable. This policy ensures content integrity since digital files can be duplicated instantly. If you encounter technical issues accessing your content, contact support within 30 days for assistance and potential replacement files.
5. Physical Goods
Our physical goods include workbooks, branded accessories, and educational materials shipped to your address.
If items arrive damaged or incorrect, notify us within 15 days of delivery. Unused items in original packaging may be shipped back at your expense. Upon receipt and inspection, we will credit your purchase amount within ten business days to the original payment method.
6. Refund Policy
6.1 Courses
- Cancellation within seven days of registration and before course start: eligible for refund.
- Transfers to future sessions allowed up to 14 days before start date.
- No refunds once sessions have begun.
6.2 Digital Products
- All digital content is non-refundable due to immediate access.
- Technical assistance available within 30 days of purchase for file access issues.
6.3 Physical Goods
- Issues must be reported within 15 days of delivery.
- Unused items may be shipped back for inspection.
- Credits issued within ten business days after verification.
7. Payment
All fees are collected at registration or checkout. We use secure payment processing to protect your data.
8. Contact Information
Address: 301 Front Street West, Toronto, ON M5V 2T6, Canada
Phone: +14165463959
Business ID: 744988447
For questions, please visit our Contact Page.
9. Changes to Terms
Music Grove Yardy may update these terms at any time. Continued use of our site or services after changes constitutes acceptance.
Last updated: 2025